Frequently asked questions
What if I lost a part or want to replace a part of my original Ruitertassen bag ?
All original parts ruitertassen are available and we can send it to one of our outlets . We produce them and may go back many years in time to deliver the correct item in new condition. If you wish to recover a bag with original parts , we recommend you to first to contact us with a picture of the bag in question , so we can make an offer before you send it over .
Where can I purchase a Ruitertassen product?
Ruitertassen is distributed in many countries in specialty stores from which you can find the addresses in our section resellers . Both physical and online shops can help you with your purchase or more information. Our site does not provide direct purchase option to consumers.
How must I keep my bag in good shape?
Your bag has been delivered in optimal condition
All leather we use in our series, have a standard treatment against aging and stains.
Your ruitertassen bag from the classic and leisure series will get a very nice patina after frequent use. This gives a beautiful effect on the leather. After years of use, the leather can dry out. For this purpose, Ruitertassen developed a maintenance set in collection (see accessories). This includes a transparent leather wax, a brush, and a scratch-free cloth. If the leather is too dry, rub the leather wax with the brush over the entire Ruitertassen bag, make sure that the whole bag is treated, otherwise color differences may occur. Do not put too much wax, apply a minimum amount and rub well on the leather. Afterwards you take away the excess wax and polish the bag with the scratch-free cloth. Treated leather will have a slightly darker color.
For the soft leather Ruitertassen bags, series Soft 77, Sienna and Ultimate, we've created a leather milk that nourishes back the leather so it will be will be smooth and shiny again. Spray a little milk on a soft cloth and rub the whole bag it and let it dry. Best is to spray the milk on the leather to avoid too much product use. This leather wax and leather milk is not suitable for suede or nubuck. Keep it lederwax and leather milk, out of reach of children.
Is my Ruitertassen bag protected against rain?
Every Ruitertas that leaves the factory has a protection against rain.
This does not mean you can let soak the bag but against normal rain the leather is provided with protection . You do not treat him extra. For service we refer to the care instructions on this site.